Conversational UIs and Chatbots for Internal Communications

I was invited today (12/01/2018) to speak at an digital workplace event at Nuffic organised by Advatera about my favourite subject Chatbots and Virtual Assistants.

I spoke about what Conversational User Interfaces or Chatbots are, what the difference is between a chatbot and AI or Machine Learning, why I think you should start experimenting with conversational UIs (CUIs) for your organisation and steps to start and get it implemented.

Below are my slides. I have used both my personal experience (including a proof of concept for the Internal IT helpdesk at a large financial organisation) and resources available online.

I would love to hear what you think. And if feel free to contact me if you would like to know more.



Where to start with your chatbot or AI solution

So you’re looking to start with chatbots and like to know who’s who? Here are some organisation in my network. But of course you can always contact me to guide you too.
Also have a look at my post about “Conversational UIs and Chatbots for Internal Communications | +31642111245

DARE Amsterdam

I worked with them on a proof of concept for a eurovision chatbot. Read all about it in this blog:
Focus on: DARE Amsterdam are a strategic design agency. In 3 to 6 months they help organizations boost their digital experience.


Entopic is the organiser of the chatbot conference (
Focus on: Managing and optimizing (UX) copy, video content, images and navigation requires specialized marketing and editorial skills.


OrangeTrail help companies implement enterprise social technology in ways that engage employees and that make them more successful.
Focus on: User interface and adoption
The have a nice set of examples of bots to make your workday easier


ChatDirect is a chat-bot solution which can run automatic chat conversations.
Focus on: Chatbot development with microsoft for health care


ITNext are the organiser of the ITnextsummit ( and meetups ( I was part of the summit chairs and loved the technical content of the conference!
Focus on:  strategic app developer and works for both business to business and consumer solution.


Meetup on AI related topics


I worked with IP Soft when I did the Proof of Concept  with their virtual assistant called Amelia for ING Workplace Services.

IBM watson


Dialogflow (google)




Hello world

It was about time that I updated my website 🙂

The basics are there. More to follow soon on my favourite topics: Conversational UIs, Chat Bots, Digital Virtual Assistants, AI, AR, IoT. Bot the technology and human side of it all.