Marion in front of Bundesimmobiliengesellschaft

At the Bundesimmobiliengesellschaft in Vienna


Advatera invited me back to speak about favourite subject Chatbots and Virtual Assistants at Bundesimmobiliengesellschaft BIG in Vienna. The group was a mix of corporate communication professionals from a variety of industries.

I spoke about what Conversational User Interfaces or Chatbots are, what the difference is between a chatbot and AI or Machine Learning, why I think you should start experimenting with conversational UIs (CUIs) for your organisation and steps to start and get it implemented.

Below are my slides. I have used both my personal experience (including a proof of concept for the Internal IT helpdesk at a large financial organisation) and resources available online.

I would love to hear what you think. And if feel free to contact me if you would like to know more.

4 years ago