Chatbots for your workplace – Entopic intranet conference


Today was the 10th edition of the entopic intranet conference and I had the honour of doing a session on my fav topic “Chatbots and Conversational UI’s for your workplace.

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I shared what chatbots and conversational user interfaces are, why they are such a great instrument (processes optimised for customer & employee convenience), examples of where it could be applied (anywhere 🙂 ) and how to get started.

Now you cannot cover everything there is to tell in only 40 minutes but if you are new to chatbots, its a nice way of getting started. And of course I’d be more that happy to help you with each step of the way.

Below are my slides. I have used both my personal experience (including a proof of concept for the Internal IT helpdesk at a large financial organisation) and resources available online.

I would love to hear what you think. And if feel free to contact me if you would like to know more.